I just opened up my brand new Intermec (by Honeywell) EasyCoder PD41 (Icon) industrial printer. How do I set it up? I messed up my printer, trying to set it up. How can I start from scratch? I am setting up a printer I just got off the shelf and I don't know its history. How do I set it up? labels are not aligned PD41 - Not printing correctly intermec PD42 w/rewinder in peel off mode initial setup how to calibrate PD42 - It's not retracting the ribbon
What Will be Covered?
The initial setup of this printer can seem overwhelming, so this document breaks it down into a small, specific steps. This article will cover both how to deploy a brand new printer and how to put an existing printer in a new role. Specifically, this article covers...
Getting to know the printer
Properly clean printer interior (as appropriate)
Load Ribbon (if used)
Load Printable Stock
Adjust Printhead Balance and pressure
Firmware upgrade (as appropriate)
Factory Default (as appropriate)
Select Command Language
Calibrate printer to stock (includes Adjusting the LSS Label Stop Sensor) position
Set Up Network
GETTING TO KNOW THE PRINTER
Click here to view the full playlist of printer training videos - produced by Honeywell Product Support - for Intermec (by Honeywell) Printers. It is a good idea, before working with the printer for the first time, to view this printer's training videos for...
Label Stop Adjustment
Pressure Arm Adjustment
Ribbon Loading (if printing with both ribbon and printable stock)
Extracts included in these instructions were taken from the full "PD41 and PD42 Commercial Printer User’s Manual". Click here to download a complete PDF of the manual.
Properly Clean Printer's Interior
If an existing printer is being deployed in a new role - or if it's interior simply appears dirty - the the printer's new deployment should start by properly cleaning its interior. Click here to download instructions for how to do this.
Once the printer has been properly cleaned, the print media may be loaded.
Load the Ribbon
If the Print Method is one of "TTR", "Thermal Transfer" or "With Ribbon" - if printing with both ribbon and printable stock - then click here to download an Ribbon-loading instructions.
Load the Printable Stock or Paper
Tear-Off printing may be done using...
Continuous Stock: Self-adhesive (with liner) or Non-adhesive
Gap Label Stock: no marks between peel-off labels
Black-Mark Label Stock: thick, black mark on backing between peel-off labels
Tag Stock or Tickets with Notches or Slots at each perforation
Tag Stock or Tickets with Black-Marks at each perforation: thick, black mark on ticket at each perforation
To load printable stock or media for Tear-Off printing...
Turn off the printer and open the Media Bay
Raise the Printhead
Gently pull out on the rotating end of the Printhead Locking Lever, so that the two plastic pins clear their Registration Holes. If the Printhead Locking Lever is rotated before the two plastic pins clear their Registration Holes, the pins can break, which would require that the printer be repaired.
Carefully rotate the Printhead Locking Lever counter-clockwise to open the Printhead
Load the media roll onto the Paper Hanger. Make sure to push it firmly in: so that it stops against the inner wall of the printer.
Adjust the Edge Guide on the Paper Hanger to keep the media roll from moving: side-to-side
Route the printable stock (from back to front) so that it...
Goes between the Upper- and Lower Media Guides: metal rods about the size of a pinky-finger.
Goes between the metal, lower print mechanism and the black, plastic finger of the LSS (Label Stop Sensor)
Has the free end of the printable stock sticking out the front of the printer
Use the blue, plastic Edge Guides - on the Upper- and Lower Media Guides - to make sure that the printable stock keeps its left edge against the inner wall of the printer, from the media roll forward: to where the printable stock exits the front of the printer
Lower the Printhead
Gently pull out on the rotating end of the Printhead Locking Lever, so that the two plastic pins clear the metal edge of the print assembly. If the Printhead Locking Lever is rotated before the two plastic pins clear the metal edge of the print assembly, the pins can break, which would require that the printer be repaired.
Carefully rotate the Printhead Locking Lever clockwise to close the Printhead
Be certain the the two pins are fully-seated in their Registration Holes
If loading media for Peel-and-Present printing, then click here to download an appropriate extract of the User's Manual and follow its instructions for loading of Printable Stock, If loading media for Tear-Off printing, however, continue below.
Adjust Printhead Pressure & Balance
Click here to download an extract of the User's Manual that deals with Adjusting the Printhead Balance and Pressure.
Click here to download an article that tells how to confirm the most-recent firmware the printer can run. This should be checked against the printer's current firmware version. If the printer is not running "Direct Protocol", "Fingerprint", or "IPL", then press the keys labels [Shift] and [Pause], simultaneously, to exit the simulator. The printer should now display its Fingerprint verison.
If the printer is not yet running the most-recent firmware it can, then upgrade the firmware to that newer version. Click here for details on how to do this.
The printer should be Factory Defaulted if...
The firmware on the printer has been upgraded (above)
The existing (not brand new) printer is being deployed in a new role
The printer is being set up after a long time in storage
The printer's history is unknown
An unsuccessful attempt to set up the printer has already has been made
Click here to download an article that tells how to Factory Default the printer.
Select the Command Language
Click here to download an article which tells how to select the Command Language on the printer.
Calibrate to Printable Stock
Click here to download an article which tells how to calibrate the printer to its Printable Stock (or 'Paper'). This will include properly adjusting the LSS (Label Stop Sensor) Body.
Wherever possible, Static IP's for printers should be set up using a DHCP Reservation. Using this method, the printer's Network Settings do not need to be manually typed into it: it's 'IP Selection' would remain "DHCP". When the printer boots up and asks for an IP - with a DHCP Reservation - the local network equipment, itself, makes sure that the printer always gets the same, correct IP. Click here to learn about the advantages to static IP setup using DHCP Reservations.
An 'Ethernet' connection is the default Network Type for printer which not equipped with a Wireless (WiFi) Network Card. If the printer is equipped with a WiFi network card but the wired connection is to be used, then the Ethernet connection must be selected manually. Call Honeywell Product Support for assistance.
If the printer is equipped with a WiFi network card and the wireless connection is to be used, then PrintSet v4 - and a Serial connection - should be used to set up the WiFi card. Click here for instructions.
Find Printer's IP
The printer's currently-reported IP Address may be checked in the printer's Info pages. The Info pages will first show any errors and will then show information on each connection the printer could have: even if that connection is not currently plugged into anything. This means that a network-connected printer would still show its Serial (COM) Settings info page, for instance, before also showing the 'Network' info page.
Each Info 'page' shows for roughly five seconds, before automatically advancing to the next page. The 'Network Settings' info page is usually second or third page listed.
Click here for instructions on how to find the printer's current IP Address.
If the Test Label set shows an invalid IP - "0.0.0.0" - then power cycle the printer, let it come up normally, and give it two full minutes: before printing another Test Label set: to get the printer's IP.
If the printer still has issues connecting to the network, then Click here for an article the walks through troubleshooting network connectivity.
Correctly Set Printer's Network Settings
NOTE: if a DHCP Reservation for the printer has already been set up, it should show up at that assigned IP, without putting the static Network Settings into the printer, manually. For DHCP Reservations, the printer's 'IP Selection' should be "DHCP": so no Network Settings need be entered. If settings must be manually entered into the printer, however, continue below.
To log into the printer's Web Admin console...
Enter the printer's IP into the Address Bar of the web browser
Once the printer's Web Admin console loads, click on the 'Maintenance' tab, at the top of the window
A request for the printer's credentials should pop up. The default full-access credentials are...
Enter the full-access USERNAME and PASSWORD and then click on the 'OK' button
Once the full-access credentials have been entered, changes to settings and other credentialed operations will now be allowed, via the printer's Web Admin console.
To correctly set the printer's Network Settings...
In the printer's Web Admin console, go to 'Configuration' tab > 'Network Admin' > 'TCP/IP'
If a DHCP Reservation (see, above) has been set up, confirm "DHCP" for the Configuration Method
If the printer's Network Settings must be manually entered, select "MANUAL" for the Configuration Method and then enter the printer's desired 'Address', 'Netmask', and 'Default Router'
Click on the button - at the bottom of this page - to Submit TCP/IP Settings to the printer
Power cycle the printer. When it comes up it will either ask for - or claim - its static IP
As a final check, post-reboot, enter the printer's assigned static IP into the Address Bar of the web browser. If the Web Admin console comes up, then that confirms that the printer is at its correct IP and is active.
READY TO USE?
At this point, the ribbon (if used) and printable stock have been properly loaded into the printer. Also, the printer's LSS (Label Stop Sensor) and the Printhead Pressure Balance have been properly adjusted. The printer's Command Language has been successfully selected: which included calibrating the printer to its stock and printing a Test Label Set. Finally, the printer's network (if used) has been fully set up.
The printer is physically ready to use.
Printers Hardware: PD41
Printers Hardware: INT EasyCoder PD41 (Icon) Industrial Printer