Is the Captuvo causing the Apple device screen to pop out? Does the Captuvo cause the iPhone battery to swell? Over time the Captuvo caused the iPod screen to pop out. What is causing the battery to swell in the Apple device? The iPhone came apart while in the Captuvo sled.
It has been reported that iPhone and iPod devices are separating over time under a normal use case while being inserted in the Captuvo sled. After a review of available information this appears to be an issue with the Apple device and not the Captuvo. Apple has acknowledged this on several earlier iPhone / iPod variants. The issue is due to the nature of the lithium ion battery found internally on the Apple device. As all Li-On batteries age and reach the end of their life cycle they will swell. Environmental factors where the device is utilized will affect battery life and the amount of swelling that can occur. The slim design of Apple products means that any bulge or swelling that occurs in the battery can cause pressure on the screen and with enough swelling can cause the Apple device to separate.
While there is no way to determine the exact life cycle of a Li-On battery please consider the length of time since the Apple device has been manufactured and has been in use.
Variants of Apple products with release date:
iPod 4 - 2010
iPod 5 - 2012
iPhone 5 - 2012
iPhone 5s - 2013
iPhone 6 - 2014
Due the nature of the failure please contact Apple support to see if they will honor any remaining warranty.